> Source: [sk179570](https://support.checkpoint.com/results/sk/sk179570)

# sk179570 - FDE blade stays in "waiting for policy" status

| Property | Value |
|----------|-------|
| Solution ID | sk179570 |
| Date Created | 2022-06-21 |
| Last Modified | 2022-07-31 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Windows |

## Symptoms

- * FDE blade stays in "waiting for policy" status.
* FDE_srv.exe does not start.

## Cause

The problem occurs when BDE management is in an "inactive" state because of the policy and a volume is encrypted or decrypted. In this case, BDE management stays in the "Enforce" state.  

The following message can be seen in %PROGRAMDATA%\\CheckPoint\\Logs\\Win_Nem.log file:  

*DATE TIME root \[info \] Policy name = XXXXX XXXXXX (Full Disk Encryption) \[PolicyParser::Parse\]*   
*DATE TIME root \[info \] Policy version = X \[PolicyParser::Parse\]*   
*DATE TIME root \[info \] Policy installedOn = 1651661614279 \[PolicyParser::Parse\]*   
*DATE 1TIME root \[info \] **Bitlocker management is inactive or uninstalling. Remaining policy settings ignored** \[PolicyParser::GetEncryptionSettings\]*

## Solution

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