> Source: [sk179513](https://support.checkpoint.com/results/sk/sk179513)
# sk179513 - What's New in Check Point PRO
| Property | Value |
|----------|-------|
| Solution ID | sk179513 |
| Date Created | 2022-06-10 |
| Last Modified | 2026-04-01 |
| Technical Level | General |
| OS | Gaia |
## Solution
### **Introduction**
Check Point PRO uses data from Check Point Security Management Servers and Security Gateways to provide a comprehensive diagnostics report with actionable insights.
**Product Overview:**
**Feature Overview:**
**Relevant PRO Support SK's:**
[sk167215: What does Check Point PRO support monitor?](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk167215&partition=Basic&product=Quantum)
[sk121072: How to start a Trial of Check Point PRO support?](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk121072&partition=Basic&product=Other "sk121072: How to start a Trial of Check Point PRO support?")
[sk155212: How to activate Check Point PRO active support](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk155212&partition=Basic&product=Other)
[sk117276: Devices are missing from the Check Point PRO report](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk117276&partition=Basic&product=All)
### **New Features and Current Functionality: Step by Step**
1. **Trending Reports** Are you interested in seeing what the alarm trends are for your environment? Would you like to see which alarm is impacting the most devices? Sign up for weekly and/or monthly trending reports, which provide a high level overview of the Check Point estate.
In order to subscribe you must be listed in the account as a contact (viewer or greater level of permission)
To enable any of these features, please [fill in the form](https://forms.office.com/r/wpzpcd0da4)
For more information contact us at: [contact_PRO@checkpoint.com](mailto:contact_PRO@checkpoint.com)
**Sample Views:**
**Main Dashboard:**
|----------------------------------------------------------------------------------------------------------------------|
| Dashboard View:  |
| Estate Impact:  |
| Weekly Trends:  |
2. **Custom email notifications** You can configure email notifications on any alarm via the PRO Report Portal.**Steps to enable notifications:**
***1**.* Log into the PRO Report (UserCenter \> SupportServices \> Check Point PRO Report)
***2.*** Load relevant UC Report(s)
***3.*** Scroll down to alerts- click on the email notifications icon.
*2.1.* You will have the option to get notification's for a single device, or all devices. *Please note the notification setting will apply to your user only.
*
*2.2.* To manage your configured email notifications, click on the "notification settings" manager. This will display all the email notifications you have set up. To delete a notification click on the remove alerts option.
*2.3.* From the notifications manager, you can enable pre-defined notifications.
**Rule 1:** A new alert with high severity not seen in the last 14 days.
**Rule 2:** A new hardware alert with severity high
**Rule 3:** A new alert with category 'Support Life Cycle'
3. **Receive reports directly**
Receive daily or weekly reports in Excel or JSON format.
To subscribe to regular report updates, please [fill in the form](https://forms.office.com/r/wpzpcd0da4)
Any questions: [contact_PRO@checkpoint.com](mailto:contact_PRO@checkpoint.com)
***NOTE:** To subscribe you must be a user center contact*
4. **Customized Exclusions**
Set exclusions in the daily report across all user views.
After you click **Exclude** , the applicable options appear.
***NOTE:** Applying for current user will only remove the alarm from your personal view, applying for account will remove the alarm from all users report view.* 
5. **Export Reporting Inventory via the Report Portal**
Export reporting machine inventory via the share button in the PRO Report Portal.
- Export includes: Hostname, Mac, Version, CK Product Name, SKU, AccountId
********
6. **Export assets in product center** **You can now export product center assets via the pro report**
1. Click on the share button
2. Once complete the report will export and send to your email
**\*Tip** : You can use this report to run a cross reference check against the pro inventory export to ensure all quantum products are reporting to PRO.
****
7. **Share the PRO Report Link with Authorized Viewers**
Copy Shareable link to the PRO Report via the share button.
\*Link can only be shared with other User Center contacts\*
8. **Enhanced Filtering available via the PRO Report**
- There are several filtering options available. If you wish to isolate a specific alarm, you can utilize the filter-as-you-type box to filter out unrelated alarms.
- Search for hostnames, MAC addresses, and hardware types.
- The filter box enables you to apply multi-level filters based on priority, configuration, firmware version, and take.
****
9. **\*NEW\* Add Device Level Comments**
Add comments at the device level. By clicking the comment icon you can add an account-wide comment to a specific device.
10.**\* NEW\* Trend Occurrence Data**
You can now view the first date an alert was triggered in the past 30 days, along with the total number of times that alert has appeared during the same period.
11. **Integrate PRO data using our API**
Our API tool allows you to integrate PRO data into your local systems, for example Service Now.
- Integrate with internal systems, open tickets automatically according to custom thresholds
- Build reporting data/inventory information on demand, without needing to work on the Check Point support site
-Customize and determine threshold per internal policies and needs -- this includes internal alerting***NOTE:**To get a shared token: please email contact_PRO@checkpoint.com with the user center email and account ID(s).*
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# Agent Instructions
This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.
## Navigating This Knowledge Base
- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
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