> Source: [sk179505](https://support.checkpoint.com/results/sk/sk179505)

# sk179505 - Private ThreatCloud fails to update the IpToCountry on Security Gateways

| Property | Value |
|----------|-------|
| Solution ID | sk179505 |
| Date Created | 2022-06-09 |
| Last Modified | 2022-07-20 |
| Technical Level | Advanced |
| OS | Gaia |

## Symptoms

- Security Gateways connected to the R80.20 Private ThreatCloud (PTC) are not receiving updates for the IpToCountry files.

## Cause

A fix introduced in [sk163672](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk163672&partition=Advanced&product=IPS), added a change to the POST response (changed the parameter from "gizmo" to "gizmo2"). Since the Private ThreatCloud (PTC) does not run Jumbo Hotfix with this fix, the Geo-updates fails.   

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## Solution

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