> Source: [sk179466](https://support.checkpoint.com/results/sk/sk179466)

# sk179466 - Saving policy in on-premise Endpoint Security Server Web Console fails with error "policy save failed"

| Property | Value |
|----------|-------|
| Solution ID | sk179466 |
| Date Created | 2022-06-10 |
| Last Modified | 2022-06-14 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | R81.10 (EOS) |
| OS | Gaia |
| Platform | Open Server |

## Symptoms

- * Saving policy in on-premise Endpoint Security Server Web Console fails with error "policy save failed".
* In $UEPMDIR/logs/docker_logs/backend_web_mgmt_silly_.log:   
  \[error\] \[sid:xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx\]\[RuleBaseService.CpmAtomicAction\] Failed in changeRuleCapabilities - Failed to publish session, stack: Error: Failed to publish session   
  at E. (/usr/src/app/server.js:3:108709)   
  at Generator.next ()   
  at a (/usr/src/app/server.js:3:77787)   
  at process._tickCallback (internal/process/next_tick.js:68:7)   
  \[silly\] \[ClassUtils.Mutex\] Mutex released by operation changeRuleCapabilities   
  \[error\] \[ClassUtils.Mutex\] Failed in mutex operation - Failed to publish session   
  \[error\] \[job-service.runJob\] \[second-job-failed\] "changeRuleCapabilitiesJob" Job "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx" is failed error {}   
  \[error\] \[job-service.runJob\] job "changeRuleCapabilitiesJob" id "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx" execution error {} Error: Failed to publish session   
  at E. (/usr/src/app/server.js:3:108709)   
  at Generator.next ()   
  at a (/usr/src/app/server.js:3:77787)   
  at process._tickCallback (internal/process/next_tick.js:68:7)   
  \[error\] \[job-service.runJob\] unknown internal error for job "changeRuleCapabilitiesJob" id "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx" execution error {}

## Cause

The Web Console does not support adding a description for each published session.

## Solution

This solution requires authentication. Please log in to view the full solution.

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