> Source: [sk179244](https://support.checkpoint.com/results/sk/sk179244)

# sk179244 - IPS update fails on the Management server

| Property | Value |
|----------|-------|
| Solution ID | sk179244 |
| Date Created | 2022-06-02 |
| Last Modified | 2023-05-07 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R81.20, R81.10 (EOS), R81 (EOS), R81 (EOS), R81.10 (EOS), R81.20 |
| OS | Gaia |

## Symptoms

- * IPS update on the Security Management server fails, but it updates successfuly on the managed gateways (with the setting of "The gateway automatically updates the IPS protections").

* Verify that the Security Management Server has HTTP/HTTPS access to Check Point update servers, using curl:  

  `# curl_cli -v -1 --cacert $CPDIR/conf/ca-bundle.crt https://updates.checkpoint.com`  
  `
  # curl_cli -v -1 --cacert $CPDIR/conf/ca-bundle.crt https://dl3.checkpoint.com`  
  `
  # curl_cli -v http://cws.checkpoint.com`

* Similar logs can be identified in cpm.elg:  
  `
  [DATE TIME] ERROR management.threat.IpsUpdateManager [taskExecutor-69]: SDUU Failed. exit code = 5
  [DATE TIME} INFO management.threat.IpsUpdateManager [taskExecutor-69]: updateAllTaskNotifications:: Acquired lock java.lang.Object@663d8bc8 `

* Similiar logs can be identified in fwm.elg:  
  `
  FwmSduu_CompleteCb: SDUU process returned with error code: 5`  
  `
  FwmSduu_CatchUnifiedThreadComplete: Ending IPS update process`  
  `
  FwmSduu_CatchUnifiedThreadComplete: Update completed with errors`

* The df -kh command shows that available disk space for the root partition("/") is less than 3GB.

## Cause

The root partition on the hard disk has insufficient free space.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
