> Source: [sk179167](https://support.checkpoint.com/results/sk/sk179167)

# sk179167 - Package import in Gaia WebUI fails after upgrade to Deployment Agent 2176 when using Internet Explorer

| Property | Value |
|----------|-------|
| Solution ID | sk179167 |
| Date Created | 2022-05-16 |
| Last Modified | 2022-05-23 |
| Technical Level | Advanced |
| Products | Other |
| Versions | Not Version-Specific |
| OS | Gaia |

## Symptoms

- * Package import in Gaia WebUI fails after upgrade to Deployment Agent 2176 when using Internet Explorer.
* In Gaia Portal, the full file name of a package appears instead of just the package name.  
  Example of full file name (problem behavior):   
  *C:\\Users\\Desktop\\ngm_upgrade_wrapper_996000395_1.tgz*   
  Example of package name (expected behavior): ngm_upgrade_wrapper_996000395_1.tgz
* This error message appears next to **Browse** : "*The package name must contain only '0-9', Latin 'a-z A-Z', or '-_' characters and must end with the .tgz or .tar*"

## Solution

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