> Source: [sk179166](https://support.checkpoint.com/results/sk/sk179166)

# sk179166 - Export policy option in SmartConsole is greyed out

| Property | Value |
|----------|-------|
| Solution ID | sk179166 |
| Date Created | 2022-05-22 |
| Last Modified | 2023-10-08 |
| Technical Level | Advanced |
| Products | Multi-Domain Security Management Server |
| Versions | R81 (EOS), R81.10 (EOS), R81.20 |
| OS | Gaia |

## Symptoms

- In SmartConsole, when you go to **Access Control** \> **Policy** \> **Actions** , the **Export** option is greyed out. This happens to all users, including Super Users with full read/write access.

## Cause

The current SmartConsole window size prevents this option from appearing correctly.  
If there are three dots instead of **Actions** at the top middle ribbon, **Export** is grey out:  

![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1652430629111/export_no202205130439391.png)

## Solution

This solution requires authentication. Please log in to view the full solution.

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