> Source: [sk179131](https://support.checkpoint.com/results/sk/sk179131)

# sk179131 - Delete HarmonyBackup (AKA SandBlastBackup) folder when client is uninstalled

| Property | Value |
|----------|-------|
| Solution ID | sk179131 |
| Date Created | 2022-05-18 |
| Last Modified | 2022-07-03 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | Cloud, R82.x, R82.20, R82.10, R82, R81.20 |

## Symptoms

- * The size of the Harmony backup folder exceeded the maximum size when the client was installed.
* The folder was not removed during the uninstallation of the client
* Client drivers are still present on the computer (vsdatant).

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Management Server and Security Gateways / Cluster Members involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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