> Source: [sk178904](https://support.checkpoint.com/results/sk/sk178904)

# sk178904 - When filtering logs with the query "origin:", SmartConsole shows "No matches found for your search"

| Property | Value |
|----------|-------|
| Solution ID | sk178904 |
| Date Created | 2022-04-28 |
| Last Modified | 2022-07-05 |
| Technical Level | General |
| Products | SmartConsole, Multi-Domain Security Management Server |
| Versions | R81.10 (EOS), R81 (EOS), R81 (EOS), R81.10 (EOS) |

## Symptoms

- * When filtering logs in SmartConsole with the query "`origin: <Name of Security Gateway Object>`", SmartConsole shows "*No matches found for your search*".

  Example:

  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk178904/sk178904202204271327351.png)
* When filtering logs in SmartConsole with the query "`service:`", SmartConsole does not show a drop down list with available services.

* Issue occurs in SmartConsole connected to a Domain Management Server.

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R81](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81/Default.htm) starting from Take 69
* [Jumbo Hotfix Accumulator for R80.30](https://sc1.checkpoint.com/documents/Jumbo_HFA/R80.30/Default.htm) starting from Take 254
* [Jumbo Hotfix Accumulator for R80.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R80.20/Default.htm) starting from Take 220

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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