> Source: [sk178886](https://support.checkpoint.com/results/sk/sk178886)

# sk178886 - After replacing Host and Network objects with an Updatable object in the Access Control rule base, Security Gateway drops the traffic

| Property | Value |
|----------|-------|
| Solution ID | sk178886 |
| Date Created | 2022-04-29 |
| Last Modified | 2026-01-28 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- * Policy installation fails with:

  `One of the updatable objects was downloaded incorrectly (see sk178886).`
* After you replace Host and Network objects with an Updatable object in the Access Control rule base, the Security Gateway drops the traffic.

* The output of the "`dynamic_objects -uo_show`" command on the Security Gateway does not show any updatable objects.

* These files (they show the status of Check Point online services) on the Security Gateway have the latest version:

  * *$CPDIR/conf/downloads/dl_prof_ONLINE_SERVICES.xml*
  * *$FWDIR/log/updatable_objects/online_services_package_status.elg*
* The Security Gateway passes the traffic to Check Point sites as expected.

## Cause

The Management Server sends an invalid Updatable Object to the Security Gateway.

In the *$CPDIR/local.updatable_obj* file, the value of the "`:name ()`" parameter in the new Updatable Object is empty.

Example:
![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1650874785777/name_empty202204251200361.png)

## Solution

This problem was fixed. The fix is included in:

* [Check Point R81.20](https://support.checkpoint.com/results/sk/sk173903)
* [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 141
* [Jumbo Hotfix Accumulator for R81](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81/Default.htm) starting from Take 77
* [Jumbo Hotfix Accumulator for R80.40](https://sc1.checkpoint.com/documents/Jumbo_HFA/R80.40/Default.htm) starting from Take 180

<br />

**If you experience this issue after the upgrade, do this procedure on the Management Server:**

1. Take the backup of your Management Server database:  
   * For information about Gaia Backup and Gaia Snapshot, see the [Gaia Administration Guide](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=documents&product=184) for your version.
   * For information about the "`migrate export`" and "`migrate import`" commands, see the [CLI Reference Guide](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=documents&product=184) for your version.
2. Connect to the command line on the Management Server.
3. Log in to the Expert mode.
4. On a Multi-Domain Security Management Server, go to the context of the applicable Domain on the Management Server:  
   `mdsenv <IP Address or Name of Domain Management Server>`
5. Remove the current file with Updatable Objects:  
   `mv -v $MDS_FWDIR/conf/SMC_Files/uo{,_BKP}`
6. Stop Check Point services:
   * On a Security Management Server:  
     `cpstop ; cpstart`
   * On a Multi-Domain Security Management Server:  
     `mdsstop ; mdsstart`
7. Connect with SmartConsole to the Security Management Server / applicable Domain Management Server.
8. Import the required Updatable Object(s) again.
9. Make sure the Management Server created the `$MDS_FWDIR/conf/SMC_Files/uo` directory again.  
   Run in the Expert mode:  
   `ls -l $MDS_FWDIR/conf/SMC_Files/uo`

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