> Source: [sk178846](https://support.checkpoint.com/results/sk/sk178846)

# sk178846 - 'vsec_lic_cli distribute' fails to attach the CloudGuard Network License to Security Gateway with error: "Domain x.x.x.x failed to reach UC"

| Property | Value |
|----------|-------|
| Solution ID | sk178846 |
| Date Created | 2023-03-14 |
| Last Modified | 2024-09-12 |
| Technical Level | Advanced |
| Products | Cloud Firewall |
| Versions | R81 (EOS), R81.10 (EOS), R81.20 |
| OS | Gaia |

## Symptoms

- * Running the command '`vsec_lic_cli distribute`' fails with the error:

  `Running distribution, please wait...`
  `
  `

  `Operation took too long, aborting...`
* The output of the command: '`vsec_lic_cli view`' does not show the Security Gateway that does not receive the license, but is configured in the "`vsec_lic_cli`" option \> "`Configure automatic license distribution for security gateway`".

* The first Policy installation on the Security Gateway was successful, and port 18208/TCP for CPRID connectivity is open between the Security Gateway and the Domain in question.

* You see logs that indicate the '`vsec_lic_cli`' tool does identify the Security Gateway but there is an issue with a Domain that cannot reach Check Point's User Center, for example:

  > [DATE TIME]: DEBUG vsec_lic.Gateways.VsecHandler [taskScheduler-4]: got core number: 2 for gw: FIREWALL_NAME
  > `
  > ...
  > `
  >
  > `[DATE TIME]: TRACE vsec_lic.distributer.DistributionOperations [taskScheduler-4]: domain X.X.X.X failed to reach UC`

## Cause

A connectivity issue from the Multi-Domain Management server or a specific Domain to the Internet.

In a Multi-Domain Management Server in MDS (System) mode environment, it is a prerequisite that the Multi-Domain and each specific Domain have Internet connectivity.

For more details, refer to [CloudGuard Network Central License Tool R80.20 and Higher Administration Guide](https://sc1.checkpoint.com/documents/IaaS/WebAdminGuides/EN/CP_CloudGuard_Central_License_Tool_Admin_Guide/Content/Topics-Central-License-Tool/Overview.htm?TocPath=Overview%7C_____2#Prerequisites) \> Overview section.

## Solution

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