> Source: [sk178724](https://support.checkpoint.com/results/sk/sk178724)

# sk178724 - Harmony Endpoint Security Client (DHS-E2) Anti-Malware scheduled or manual scan fails on a network drive

| Property | Value |
|----------|-------|
| Solution ID | sk178724 |
| Date Created | 2022-04-11 |
| Last Modified | 2022-04-13 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X, R82.20, R82.10, R82, R81.20 |
| OS | Windows |

## Symptoms

- Harmony Endpoint Security Client (DHS-E2) Anti-Malware scheduled or manual scan fails with the error "An error occurred while scanning" when scanning on a network drive.

## Solution

This problem was fixed. The fix is included starting from:

* [Check Point Harmony Endpoint Security Client E86.30E2](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk178307&partition=Basic&product=Harmony)

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