> Source: [sk178647](https://support.checkpoint.com/results/sk/sk178647)

# sk178647 - "[ERROR] Failed to invoke action" message after running a CPUSE "installer" command in Gaia gClish

| Property | Value |
|----------|-------|
| Solution ID | sk178647 |
| Date Created | 2022-04-03 |
| Last Modified | 2022-09-04 |
| Technical Level | General |
| Products | Scalable Platforms |
| Versions | R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- After you run any CPUSE "`installer`" command in Gaia gClish of a Security Group, the output shows:

*\[ERROR\] Failed to invoke action*

Example:

```

[Global] cp1-ch01-01:0 > show installer packages all

Querying cluster members...

[Mar 22 14:04:58] [ERROR] Failed to invoke action.

[Global] cp1-ch01-01:0 >
```

## Cause

The internal TCL script "`cli_dawrapper`" timed out.

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 75
* [Jumbo Hotfix Accumulator for R81](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81/Default.htm) starting from Take 69

<br />

If you choose not to upgrade, increase the timeout in the TCL script:

1. Connect to the command line on the Security Group.

2. If your default shell is Gaia gClish, log in to the Expert mode:

   `expert`
3. Increase the timeout:

   `g_all -a "sed -i 's/{timeout 10}/{timeout 200}/g' /usr/lib/cli/tcl/cli_dawrapper.tcl"`
4. From the Expert mode, go to the Gaia gClish:

   * If your default shell is Bash (Expert mode), run:

     `gclish`
   * If your default shell is Gaia gClish, run:

     `exit`
5. Run the applicable CPUSE "`installer`" command.

---

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