> Source: [sk178644](https://support.checkpoint.com/results/sk/sk178644)

# sk178644 - Machine authentication pre-login tunnel on Endpoint Client E86.10 & E86.20

| Property | Value |
|----------|-------|
| Solution ID | sk178644 |
| Date Created | 2022-04-03 |
| Last Modified | 2022-04-18 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Windows |

## Symptoms

- * After updating to version E86.10 or E86.20, and while using machine authentication, the Pre-login VPN tunnel fails to establish.
* The display name for the VPN Site includes space characters, for example: "Check Point VPN Site."

## Cause

When the site's display name has spaces, the gateway reads it only until the first space character. For example, the gateway receives a VPN Site with the display name "CheckPoint VPN Site" as "CheckPoint" only. This phenomenon causes the establishment of the tunnel which uses Machine Authentication to fail.

## Solution

This solution requires authentication. Please log in to view the full solution.

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