> Source: [sk178607](https://support.checkpoint.com/results/sk/sk178607)

# sk178607 - Unknown domain names in the Endpoint Security Server Web Remote Help (WebRH) Portal

| Property | Value |
|----------|-------|
| Solution ID | sk178607 |
| Date Created | 2022-03-31 |
| Last Modified | 2022-04-03 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | R81.10 (EOS) |
| OS | Gaia |
| Platform | Open Server |

## Symptoms

- Unknown domain names are seen in the Endpoint Security Server Web Remote Help (WebRH) Portal.

![](https://sc1.checkpoint.com/sc//SolutionsStatics/NEW_SK_NOID1648715496926/replication202203311231262.jpg)

## Cause

The unknown domain names are populated from the "AD scanner history" table. That table includes old deleted AD scanners.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content