> Source: [sk178525](https://support.checkpoint.com/results/sk/sk178525)

# sk178525 - The RFL Process Is Down after Upgrade

| Property | Value |
|----------|-------|
| Solution ID | sk178525 |
| Date Created | 2022-05-31 |
| Last Modified | 2022-06-06 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |
| Platform | Open Server |

## Symptoms

- * The RFL process is terminated after upgrade or Jumbo Hotfix installation.  

* Opening a new tab in Logs \& Monitoring is stuck.
* The command `[expert@hostname:0]# cat $RTDIR/conf/rflConfig.xml` returns an empty result.  

* The *$RTDIR/log/RFL.log* file shows:  
  `[DATE TIME] ERROR [main] com.checkpoint.rfl.config.RflConf.<init>:1 - Failed to instantiate solr`  
  ` connections configuration from file java.util.NoSuchElementException: 'partitionLogicClass' doesn't map to an existing object`

## Cause

A line is missing in *$RTDIR/conf/rflConfig_xxx.xml*file after upgrade.

## Solution

This solution requires authentication. Please log in to view the full solution.

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