> Source: [sk178424](https://support.checkpoint.com/results/sk/sk178424)

# sk178424 - Error message "Failed to create Static Controller instance from uid" when running/exporting a view or report OR opening a new tab in SmartView.

| Property | Value |
|----------|-------|
| Solution ID | sk178424 |
| Date Created | 2022-03-17 |
| Last Modified | 2022-03-21 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R81.10 (EOS), R81 (EOS) |

## Symptoms

- * In smartview.log. see these error messages:

  ```
  
  - "Failed to create Static Controller instance from uid: {}"
  - "error ref id: 8994793D, Initialization failed" (random ID)
  ```

* SmartView fails to load. If you try to open a new tab, it is stuck.

* Unable to open or export a specific view\\report.

## Cause

There is a report or view that refers to one or more UIDs that represent a controller, but the controller itself does not exist in *controls.xml*

This causes a NullPointerException and causes failures when you run this report, or view and export it, or open a new SmartView tab.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
