> Source: [sk178384](https://support.checkpoint.com/results/sk/sk178384)

# sk178384 - The latest logs do not appear in Full High Availability (HA) cluster

| Property | Value |
|----------|-------|
| Solution ID | sk178384 |
| Date Created | 2022-03-30 |
| Last Modified | 2022-04-02 |
| Technical Level | General |
| Products | Logging & Status |
| Versions | R82.10, R82.20, R81.20, R82 |
| OS | Gaia |

## Symptoms

- * The latest logs do not appear in Full High Availability (HA) cluster.

* *fw.log* and *fw.adtlog* are missing from FetchedFiles.

* Removing FetchedFiles with the procedure below does not fix the issue:

  ```
  
  # cpstop
  # cd $INDEXERDIR/data
  # cp FetchedFiles /var/tmp
  # rm  FetchedFiles 
  # cpstart
  ```

  <br />

* The issue occurs on standalone machines with kernel 3.10.

## Cause

After each log switch, the log indexer searches for the *fw.log* file in an incorrect path and does not find it. As a result, it stops indexing new logs.

<br />

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Management Server and Security Gateways / Cluster Members involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

<br />

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