> Source: [sk178247](https://support.checkpoint.com/results/sk/sk178247)

# sk178247 - Cannot uninstall R81.10 Jumbo Hotfix Accumulator Take 38 on a Maestro Security Gateway

| Property | Value |
|----------|-------|
| Solution ID | sk178247 |
| Date Created | 2022-03-08 |
| Last Modified | 2022-03-09 |
| Technical Level | Advanced |
| Products | Scalable Platforms |
| Versions | R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- Cannot uninstall R81.10 Jumbo Hotfix Accumulator Take 38 on a Maestro Security Gateway.

## Cause

It is not supported to uninstall R81.10 Jumbo Hotfix Accumulator Take 38 on a Maestro Security Gateway. Doing so triggers a reboot loop on all Security Group Members on which you did the uninstallation.

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## Solution

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