> Source: [sk178107](https://support.checkpoint.com/results/sk/sk178107)

# sk178107 - S1C message "Internal Error: Query service has returned an invalid response" when searching in SmartLog

| Property | Value |
|----------|-------|
| Solution ID | sk178107 |
| Date Created | 2022-02-28 |
| Last Modified | 2022-03-05 |
| Technical Level | Advanced |
| Products | Logging & Status |
| Versions | R81.10 (EOS), R81 (EOS) |

## Symptoms

- "*Internal Error: Query service has returned an invalid response*" message when searching in SmartLog on a Smart-1 Cloud Management Server

## Cause

Log indexer synonyms were not successfully configured as part of the LaaS configuration (*configure-log-indexer.sh*).

*log_indexer_settings.conf* includes tuser, tproduct and taction instead of user, product and action.

## Solution

This solution requires authentication. Please log in to view the full solution.

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