> Source: [sk178067](https://support.checkpoint.com/results/sk/sk178067)

# sk178067 - SmartConsole hangs when adding or editing server settings in LDAP Account Unit object

| Property | Value |
|----------|-------|
| Solution ID | sk178067 |
| Date Created | 2022-03-02 |
| Last Modified | 2022-03-06 |
| Technical Level | Advanced |
| Products | SmartConsole |
| Versions | R81.10 (EOS), R81 (EOS) |

## Symptoms

- SmartConsole hangs for some time when you edit the LDAP Account Unit object.

## Cause

When the LDAP Account Unit properties window opens in SmartConsole, it fetches all the hosts from the Active Directory server and presents them. In case there are many hosts, this step takes time.

## Solution

This solution requires authentication. Please log in to view the full solution.

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