> Source: [sk177928](https://support.checkpoint.com/results/sk/sk177928)

# sk177928 - Policy installation takes longer than usual

| Property | Value |
|----------|-------|
| Solution ID | sk177928 |
| Date Created | 2022-02-13 |
| Last Modified | 2022-03-23 |
| Technical Level | General |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R81.10 (EOS), R81 (EOS), R81 (EOS), R81.10 (EOS) |

## Symptoms

- Policy installation and "where used" operation take a long time or fail with timeout if there are many inline layers and the "Install On" targets in the Rule Base are not defined as "Any".   

Issue is observed starting from:

* R81.10 Jumbo Hotfix Take 14
* R81 Jumbo Hotfix Take 51
* R80.40 Jumbo Hotfix Take 150
* R80.30 Jumbo Hotfix Take 241

<br />

## Cause

The "where used" operation takes a long time due to the calculation of each rule's parent.

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R81.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk175186) starting from Take 38
* [Jumbo Hotfix Accumulator for R81](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170114) starting from Take 58
* [Jumbo Hotfix Accumulator for R80.40](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165456) starting from Take 153
* [Jumbo Hotfix Accumulator for R80.30](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk153152) starting from Take 245
* [Jumbo Hotfix Accumulator for R80.20](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk137592) starting from Take 208

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

<br />

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