> Source: [sk177713](https://support.checkpoint.com/results/sk/sk177713)

# sk177713 - "SmartView server certificate is invalid" error when opening a new tab in "Logs & Monitor" in SmartConsole

| Property | Value |
|----------|-------|
| Solution ID | sk177713 |
| Date Created | 2022-02-01 |
| Last Modified | 2023-01-18 |
| Technical Level | General |
| Products | Security Management Server, SmartConsole |
| Versions | R81.10 (EOS), R81 (EOS), R81.10 (EOS), R81 (EOS) |

## Symptoms

- * Error "*SmartView server certificate is invalid*" when opening a new tab in "Logs \& Monitor" in SmartConsole.

* The Endpoint Policy Management blade is enabled on the Management Server.

* SmartView Web works properly.

## Cause

When the **Endpoint Policy Management** blade is enabled on the Management Server, port 443 becomes the Endpoint port and port 4434 is assigned as the new API and Web portal SSL port.

When SmartConsole asks the Management Server for a certificate on port 443, it receives the Endpoint certificate. When it asks for the certificate fingerprint, it receives the certificate fingerprint from port 4434 as this is the port of SmartView.

Since the fingerprints do not match, we receive the error: "SmartView server certificate is invalid."

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 79
* [Jumbo Hotfix Accumulator for R81](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81/Default.htm) starting from Take 77
* [Jumbo Hotfix Accumulator for R80.40](https://sc1.checkpoint.com/documents/Jumbo_HFA/R80.40/Default.htm) starting from Take 180

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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