> Source: [sk177709](https://support.checkpoint.com/results/sk/sk177709)

# sk177709 - Cannot export Syslogd Audit Logs from the Security Gateway to the Security Management Server / Log Server

| Property | Value |
|----------|-------|
| Solution ID | sk177709 |
| Date Created | 2022-01-31 |
| Last Modified | 2025-06-01 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |

## Symptoms

- * The user cannot export Syslog Audit logs from the Security Gateway to the Security Management Server/Log Server.

* When the user opens SSH to the Security Gateway, these or similar logs appear:

  * "`session opened`"
  * "`session closed`"

  <br />

* The procedures in these SecureKnowledge articles do not resolve the issue:

  * [sk102995](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk102995)
  * [sk112341](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk112341)

## Cause

The logs were not written to */var/log/messages* .

<br />

## Solution

This solution requires authentication. Please log in to view the full solution.

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