> Source: [sk177684](https://support.checkpoint.com/results/sk/sk177684)

# sk177684 - "Update rule failed" error in SmartConsole when trying to modify or remove a rule

| Property | Value |
|----------|-------|
| Solution ID | sk177684 |
| Date Created | 2022-02-01 |
| Last Modified | 2025-04-07 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- * "*Update rule failed*" error in SmartConsole when trying to modify or remove a specific rule.

  When you try to edit or update a rule which was already edited by another session, usually a lock appears next to the object. In this case, the lock does not appear, and when you try to update the object, you get an error.

  You can modify or remove other rules successfully.
  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1643525974437/Error202201301506231.jpg)
* *$FWDIR/log/postgres.elg* includes this log:

  `[DATE] [PID] ERROR: Updating record from session 4 in table accessctrlrule_data with opid 250727 which was already edited by session 7`
* Querying the database for the rule, shows a session from several months ago (refer to the "`creationtime`" column). For example:

  `cpm=# select * from objectstoresessionentity where id='7';`

## Cause

Another administrator made a change to the rule and did not click **Publish**. Due to an internal issue, the management server did not lock this specific rule correctly.

## Solution

This solution requires authentication. Please log in to view the full solution.

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