> Source: [sk177663](https://support.checkpoint.com/results/sk/sk177663)

# sk177663 - Scalable Platform reverts to factory image after running the First Time Configuration Wizard

| Property | Value |
|----------|-------|
| Solution ID | sk177663 |
| Date Created | 2022-02-10 |
| Last Modified | 2022-02-13 |
| Technical Level | Advanced |
| Products | Scalable Platforms |
| Versions | R82, R81.20 |
| OS | Gaia |
| Platform | 41000 (EOL), 44000, 64000 |

## Symptoms

- * After the user successfully upgrades a Chassis deployment and completes the First Time Configuration Wizard, the appliance reboots but reverts to the previous image.

* 
  `/var/log/messages` show "`Reaped: cmd`" during the First Time Configuration Wizard:


  `
  [Expert@HOSTNAME:0]# grep -i reaped /var/log/messages`  
  `
  Jan 29 09:48:33 2022 HOSTNAME pm[19102]: Reaped: cmd[19197]`  
  `
  Jan 29 09:48:34 2022 HOSTNAME pm[19102]: Reaped: cmd[19987]`  
  `
  Jan 29 09:48:36 2022 HOSTNAME pm[19102]: Reaped: cmd[20435]`  
  `
  `

## Cause

The Chassis Monitor Daemon (CMD) did not successfully communicate with the Chassis Management Modules (CMMs).

<br />

## Solution

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