> Source: [sk177607](https://support.checkpoint.com/results/sk/sk177607)

# sk177607 - Security Gateway Modules disconnect after an Anti-Malware policy installation fails

| Property | Value |
|----------|-------|
| Solution ID | sk177607 |
| Date Created | 2022-01-25 |
| Last Modified | 2023-01-03 |
| Technical Level | General |
| Products | Scalable Platforms |
| Versions | R81.10 (EOS) |
| OS | Gaia |
| Platform | 7000 |

## Symptoms

- * All Security Gateway Modules (SGMs) but the Single Management Object (SMO) may go down after an Anti-Malware policy installation fails.

* IPS policy install succeeds, but version to is never updated.

## Solution

This problem was fixed. The fix is included in:

* [Maestro R80.30SP Jumbo Hotfix Accumulator](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165312) starting from Take 108
* [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 61

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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