> Source: [sk177185](https://support.checkpoint.com/results/sk/sk177185)

# sk177185 - Remote automated health check on Security Gateway from Management server fails

| Property | Value |
|----------|-------|
| Solution ID | sk177185 |
| Date Created | 2022-02-17 |
| Last Modified | 2022-02-23 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server, Multi-Domain Security Management Server |
| Versions | R81.10 (EOS), R81 (EOS), R81.10 (EOS), R81 (EOS), R81 (EOS), R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- * Remote automated health check on Security Gateway from Management server as per [sk121447](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk121447) fails.

* CPRID service does not run.

## Cause

The traffic Between the Management server and Security Gateway over port 18208 is dropped.

## Solution

This solution requires authentication. Please log in to view the full solution.

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