> Source: [sk177136](https://support.checkpoint.com/results/sk/sk177136)

# sk177136 - When trying to enable HT an error appears: "Hostname Translation requires Portal URL to be defined in the following format: 'https://hostname/'"

| Property | Value |
|----------|-------|
| Solution ID | sk177136 |
| Date Created | 2022-01-03 |
| Last Modified | 2022-06-06 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- Trying to enable HT as an option for Link Translation under the Mobile Access blade yields an error: `"Hostname Translation requires Portal URL to be defined in the following format: 'https://hostname/'"`

## Solution

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