> Source: [sk177052](https://support.checkpoint.com/results/sk/sk177052)

# sk177052 - When using "whitelisting", the Log Exporter fails to export logs after applying filters

| Property | Value |
|----------|-------|
| Solution ID | sk177052 |
| Date Created | 2021-12-28 |
| Last Modified | 2022-01-03 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R81.20, R82 |

## Symptoms

- * When using "white-listing" (marking the exported fields), the Log Exporter does not export the logs.
* When using "black-listing" (marking the non-exported fields), the Log Exporter exports the logs.

## Cause

When using whitelisting, the Log Exporter first "strips down" the logs from non-relevant fields and then filters them by the whitelisted items.  
As a result, a log can have certain fields removed, before it goes through the filter. This causes the log not to match the filters, and the Log Exporter does not export the log.

## Solution

This solution requires authentication. Please log in to view the full solution.

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