> Source: [sk177050](https://support.checkpoint.com/results/sk/sk177050)

# sk177050 - Remote Access client for macOS does not allow special characters in password field

| Property | Value |
|----------|-------|
| Solution ID | sk177050 |
| Date Created | 2021-12-26 |
| Last Modified | 2022-01-04 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | macOS |

## Symptoms

- Cannot type specials characters (i.e. �, \`, \^) in password field on Remote Access client for macOS using the non-English keyboard layout.

## Cause

Code limitation in external UI library which makes the client incorrectly process user input.

## Solution

This is by design.   
These characters are not supported in password fields in the "Connect" dialog on macOS.

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