> Source: [sk176945](https://support.checkpoint.com/results/sk/sk176945)

# sk176945 - Traffic issues in Maestro Security Groups R81.10

| Property | Value |
|----------|-------|
| Solution ID | sk176945 |
| Date Created | 2021-12-16 |
| Last Modified | 2021-12-26 |
| Technical Level | General |
| Products | Scalable Platforms |
| Versions | R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- * Traffic issues occur in Security Groups after you install the R81.10 Jumbo Hotfix Take 14 on the R81.10 Maestro Orchestrator in this scenario:   

  1. You upgraded the Maestro Orchestrator from R80.20SP Jumbo Hotfix Takes 313-317 to R81.10 for Scalable Platforms.

  2. After the upgrade, you did not manually upgrade the Deployment Agent on the Maestro Orchestrator with the special CPUSE Deployment Agent package from [sk173363 - Check Point R81.10 for Scalable Platforms](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk173363).

  <br />

* Running the "`# cpinfo -y all`" command on the Maestro Orchestrator shows that R81.10 Jumbo Hotfix Take 14 is installed, but the Single Management Object (SMO) package is not installed.

## Solution

### **To prevent this issue before it occurs:**

Follow these steps on the Maestro Orchestrator:

1. Upgrade the Maestro Orchestrator from R80.20SP Jumbo Hotfix Takes 313 and above to R81.10 for Scalable Platforms.

2. Manually upgrade the Deployment Agent on the Maestro Orchestrator with the special CPUSE Deployment Agent for Orchestrator package from [sk173363 - Check Point R81.10 for Scalable Platforms](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk173363).

   See the procedure below.

### **To resolve this issue when it occurs:**

**This problem was fixed. The fix is included in:**

* **[Jumbo Hotfix Accumulator for R81.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk175186) starting from Take 22**

If you choose not to upgrade, follow these steps on the Maestro Orchestrator:

1. Uninstall the R81.10 Jumbo Hotfix Take 14.

2. Manually upgrade the Deployment Agent on the Maestro Orchestrator with the special CPUSE Deployment Agent for Orchestrator package from [sk173363 - Check Point R81.10 for Scalable Platforms](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk173363).

   See the procedure below.
3. Install the R81.10 Jumbo Hotfix Take 14 again.

<br />

### **Procedure to upgrade the Deployment Agent on the Maestro Orchestrator:**

1. Download the CPUSE Deployment Agent for Orchestrator from [sk173363 - Check Point R81.10 for Scalable Platforms](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk173363).

2. Transfer the TGZ package to the Maestro Orchestrator (to some directory - for example, */var/log/*).

3. Connect to the command line on the Maestro Orchestrator.

4. Log in to the Expert mode.

5. Go to the directory with the TGZ package:

   `cd /path to/directory/`

   Example:

   *cd /var/log*
6. Unpack the TGZ package to extract the RPM package:

   `tar -zxvf <TGZ Package>`

   Example:

   *tar -zxvf DeploymentAgent_000000022_1.tgz*
7. Upgrade the current the RPM package:

   `rpm -Uhv --force CPda-00-00.i386.rpm`
8. Kill all running Gaia Clish daemons (they restart automatically):

   `killall -v clish clishd`
9. Restart the Gaia ConfD daemon with these two commands:

   `tellpm process:confd`

   `tellpm process:confd t`
10. Start the CPUSE Agent manually:

    `$DADIR/bin/dastart`

<br />

### **This issue does not occur in these scenarios:**

* You performed a Clean Install of R81.10 on the Maestro Orchestrator and then installed the R81.10 Jumbo Hotfix Take 14.

* You upgraded the Maestro Orchestrator from R80.20SP Jumbo Hotfix Takes 313-317 to R81.10 for Scalable Platforms and then manually upgraded the Deployment Agent with the special CPUSE Deployment Agent for Orchestrator package from [sk173363 - Check Point R81.10 for Scalable Platforms](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk173363).

---

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