> Source: [sk176930](https://support.checkpoint.com/results/sk/sk176930)

# sk176930 - "Data required for operation (Code: x08003001D, Could not access file for write operation)" error in SmartConsole after an administrator changed configuration in a cluster object and clicked OK

| Property | Value |
|----------|-------|
| Solution ID | sk176930 |
| Date Created | 2021-12-14 |
| Last Modified | 2022-03-23 |
| Technical Level | General |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R81 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- * "*Failed to save objet \<Name of Cluster Object\>. Server error is: Data required for operation (Code: x08003001D, Could not access file for write operation).*" error in SmartConsole after an administrator changed configuration in a cluster object and clicked OK.

* The CPM Doctor shows a failure in the "*Cluster Members Multiple Affiliation Check*" test.

* The *$FWDIR/log/cpm.elg* file on the Management Server contains these lines:

  `
  DATE TIME ERROR internal.operation.OperationSvcImpl [qtp-XXX-XXX]: caught exception "more than one result returned" from class com.checkpoint.infrastructure.utils.runtime.CpAssertionError`  
  `
  DATE TIME WARN coresvc.internal.ObjectStoreJpaTransactionManager [qtp-XXX-XXX]: rolling back the transaction. stack trace:`  
  `
  java.lang.Thread.getStackTrace(Thread.java:<N>)`  
  `
  com.checkpoint.management.dleserver.coresvc.internal.ObjectStoreJpaTransactionManager.doSetRollbackOnly(ObjectStoreJpaTransactionManager.java:<N>)`  
  `
  org.springframework.transaction.support.AbstractPlatformTransactionManager.processRollback(AbstractPlatformTransactionManager.java:<N>)`  
  `
  org.springframework.transaction.support.AbstractPlatformTransactionManager.rollback(AbstractPlatformTransactionManager.java:<N>)`  
  `
  com.checkpoint.management.dleserver.coresvc.internal.FwmSvcImpl.update_aroundBody4(FwmSvcImpl.java:<N>)`  
  `
  com.checkpoint.management.dleserver.coresvc.internal.FwmSvcImpl$AjcClosure5.run(FwmSvcImpl.java:<N>)`  
  `
  com.checkpoint.management.dleserver.coresvc.internal.FwmSvcImpl.update(FwmSvcImpl.java:<N>)`  
  `
  com.checkpoint.management.web_services.dleserver.internal.FwmSvcRemoteImpl.updateMultiple_aroundBody8(FwmSvcRemoteImpl.java:<N>)`  
  `
  com.checkpoint.management.web_services.dleserver.internal.FwmSvcRemoteImpl$AjcClosure9.run(FwmSvcRemoteImpl.java:<N>`

## Cause

The management database contains duplicate links between a Cluster object and its Cluster Member(s).

## Solution

This problem was fixed. The fix is included starting from:

* [Check Point R81.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170416)
* [Jumbo Hotfix Accumulator for R81](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170114) starting from Take 60
* [Jumbo Hotfix Accumulator for R80.40](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165456) starting from Take 150
* [Jumbo Hotfix Accumulator for R80.30](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk153152) starting from Take 241
* [Jumbo Hotfix Accumulator for R80.20](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk137592) starting from Take 208

<br />

If you choose not to upgrade, [contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix.   
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.   
For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Management Server involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content