> Source: [sk176730](https://support.checkpoint.com/results/sk/sk176730)

# sk176730 - "No data" when trying to monitor VPN users in  SmartView Monitor 

| Property | Value |
|----------|-------|
| Solution ID | sk176730 |
| Date Created | 2021-12-05 |
| Last Modified | 2022-01-12 |
| Technical Level | Advanced |
| Products | SmartConsole |
| Versions | R81 (EOS) |

## Symptoms

- * The VPN users view in SmartView Monitor shows "*No data*", but VPN users are connected.
* The object monitoring view in SmartConsole shows that users are connected.

## Cause

Optimizations created a bug in the display, which has since been fixed.

## Solution

This solution requires authentication. Please log in to view the full solution.

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