> Source: [sk176725](https://support.checkpoint.com/results/sk/sk176725)

# sk176725 - Policy installation fails when SAML is configured with one login

| Property | Value |
|----------|-------|
| Solution ID | sk176725 |
| Date Created | 2022-02-22 |
| Last Modified | 2022-11-22 |
| Technical Level | General |
| Products | SmartConsole |
| Versions | R81.10 (EOS), R81 (EOS) |

## Symptoms

- Policy installation fails with this error:  

` "Gateway: <NAME>, VPN_Clients -> Authentication Multiple Authentication Clients Settings section cannot contain Multiple Login Option object (SAML) that uses an Identity Provider as an authentication method. R81 and below Gateways are not supported with Identity Providers for VPN Clients Authentication."`

## Solution

This problem was fixed. The fix is included in:

* [R81.10 SmartConsole](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk175186) starting from Build 400
* [R81 SmartConsole](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170116) starting from Build 553
* [R80.40 SmartConsole](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165473) starting from Build 423
* [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 55
* [Jumbo Hotfix Accumulator for R81](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170114) starting from Take 68

**Related solutions:**

* [sk172909 - SAML authentication in Remote Access VPN clients](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk172909)

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