> Source: [sk176710](https://support.checkpoint.com/results/sk/sk176710)

# sk176710 - Threat Extraction does not work for VSX

| Property | Value |
|----------|-------|
| Solution ID | sk176710 |
| Date Created | 2021-12-02 |
| Last Modified | 2021-12-29 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.10 (EOS), R81 (EOS) |

## Symptoms

- * The Threat Extraction blade is enabled on the VS, but the blade does not work.

* VS shows this error:  


  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1638377481572/texError202112011053511.png)

## Cause

Threat Extraction and a Threat Prevention Policy must be enabled on the VSX Gateway (VS0).

<br />

## Solution

This solution requires authentication. Please log in to view the full solution.

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