> Source: [sk176373](https://support.checkpoint.com/results/sk/sk176373)

# sk176373 - "Anti-Malware on access monitor has failed to load" error shows in Anti-Malware blade

| Property | Value |
|----------|-------|
| Solution ID | sk176373 |
| Date Created | 2021-11-16 |
| Last Modified | 2021-11-19 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |

## Symptoms

- "`Anti-Malware on access monitor has failed to load`" error shows in Anti-Malware blade:

![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk176373/AM-Error202111181953211.png)

## Cause

The Shared Anti-Malware Signature Server and the machine that shows the error have different versions of Endpoint Client installed.

## Solution

This solution requires authentication. Please log in to view the full solution.

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