> Source: [sk176343](https://support.checkpoint.com/results/sk/sk176343)

# sk176343 - Previous SNX session is not disconnected when Office Mode allocates IP address from $FWDIR/conf/ipassignment.conf

| Property | Value |
|----------|-------|
| Solution ID | sk176343 |
| Date Created | 2021-11-29 |
| Last Modified | 2022-11-23 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- When the same SSL Network eXtender (SNX) user connects on multiple client computers, the previous session is not disconnected in this scenario:

* The Mobile Access Simultaneous Login feature is configured to allow a single login
* The Office Mode allocates IP addresses from the from *$FWDIR/conf/ipassignment.conf* file

## Cause

The Single Login is not supported for the SNX client when the Office Mode Method is configured to allocate IP addresses from the *$FWDIR/conf/ipassignment.conf* file.

## Solution

This solution requires authentication. Please log in to view the full solution.

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