> Source: [sk176304](https://support.checkpoint.com/results/sk/sk176304)

# sk176304 - CPM process is down or stuck on initializing 

| Property | Value |
|----------|-------|
| Solution ID | sk176304 |
| Date Created | 2021-11-15 |
| Last Modified | 2021-11-24 |
| Technical Level | General |
| Products | Multi-Domain Security Management Server |
| Versions | R81 (EOS) |
| OS | Gaia |

## Symptoms

- * CPM process is down or stuck on initializing after installing R81 Jumbo Hotfix Take 36/44.
* CPM Logs (*$MDS_FWDIR/log/cpm.elg* ) show:  
  `coresvc.internal.ConvertedObjsAligner [main]: Alignment had failed
  coresvc.internal.ConvertedObjsAlignmentRunner [main]: Alignment execution had failed`
* Additional messages in *$MDS_FWDIR/log/cpm.elg* show (not necessarily identical, domain UID might also be different): `org.springframework.dao.DataIntegrityViolationException: Failed to find Domain object for uid: 09b5fd49-048e-4798-a889-f08635365186 `  
  `com.checkpoint.management.coresvc.ngm_api.DomainNotFoundException: Domain: 09b5fd49-048e-4798-a889-f08635365186 not found`

## Cause

There are leftover domains in the database. Upon startup, some of the checks fail in the event of such an inconsistency within the database, resulting in the CPM process failing to start.

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.   
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.   
For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Security Management and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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