> Source: [sk176210](https://support.checkpoint.com/results/sk/sk176210)

# sk176210 - "show package tool" script fails to complete with "Script stopped running due to severe error!" when the API does not use the default port

| Property | Value |
|----------|-------|
| Solution ID | sk176210 |
| Date Created | 2021-11-04 |
| Last Modified | 2021-11-07 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * The "show package tool" script fails to complete with "`Script stopped running due to severe error!`" when the API does not use the default port (port 443).

* The output from the *show_package\*.tgz* file shows:

  ```
  
  [11/1/21 12:01 PM com.checkpoint.mgmt_api.examples.MyLogger.debug()DEBUG]: The parameters that were received: 
  [11/1/21 12:01 PM com.checkpoint.mgmt_api.examples.MyLogger.debug()DEBUG]: Limit number of object per page: 10
  [11/1/21 12:01 PM com.checkpoint.mgmt_api.examples.MyLogger.debug()DEBUG]: Local Ips: [x.x.x.x., 127.0.0.1]
  [11/1/21 12:01 PM com.checkpoint.mgmt_api.examples.MyLogger.severe()SEVERE]: ERROR: failed connecting to the server: 127.0.0.1
  [11/1/21 12:01 PM com.checkpoint.mgmt_api.examples.ShowPackageTool.logoutReportAndExit()INFO]: Script stopped running due to severe error!
  ```

  <br />

## Cause

The user did not specify the port while running the command to run the script: `$MDS_FWDIR/scripts/web_api_show_package.sh`

<br />

## Solution

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