> Source: [sk176111](https://support.checkpoint.com/results/sk/sk176111)

# sk176111 - "Policy Save failed" error when trying to save policy in Harmony Endpoint

| Property | Value |
|----------|-------|
| Solution ID | sk176111 |
| Date Created | 2021-11-05 |
| Last Modified | 2021-11-08 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, R82.20, R82.10, R82, R81.20 |
| OS | Windows |

## Symptoms

- "Policy Save failed" error when saving policy in Harmony Endpoint if when working with SmartEndpoint and Web management console at the same time:  
![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1635404841409/2021-10-28_10h13_00202110281014101.png)

## Cause

Policy rule is locked by session in SmartEndpoint.

## Solution

This solution requires authentication. Please log in to view the full solution.

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