> Source: [sk176066](https://support.checkpoint.com/results/sk/sk176066)

# sk176066 - Jumbo Hotfix import fails with error "Failed to invoke action"

| Property | Value |
|----------|-------|
| Solution ID | sk176066 |
| Date Created | 2021-10-25 |
| Last Modified | 2021-10-26 |
| Technical Level | Advanced |
| Products | Scalable Platforms |
| Versions | R82, R81.20 |
| OS | Gaia |

## Symptoms

- * Jumbo Hotfix import fails with this message:  


  `
  Update Service Engine`  
  `
  +------------------------------------------------------------------------------+`  
  `
  |Member ID |Status |`  
  `
  +-------------+----------------------------------------------------------------+`  
  `
  |1_01 (local) |Package was transferred successfully |`  
  `
  |1_02 |Package was transferred successfully |`  
  `
  +-------------+----------------------------------------------------------------+`  
  `
  [ERROR] Failed to invoke action`  
  `
  `

* This message appears in the `/opt/CPInst/DeploymentAgent.log` file:  


  `
  [19671 19671][HIGH DALOG_NORMAL]: Package CheckPoint#CPUpdates#All#6.0#4#9#BUNDLE_R80_20SP_JHF_MAIN#310 is compatible to install`  
  `
  [19671 19671]:CPPROD_GetLastHFARegName failed`  
  `
  [19671 19671][HIGH MSG_IMPORT_FAILED_ALRDY_EXISTS]: Import of package`  
  ` Check_Point_R80_20SP_JHF_MAIN_Bundle_T310_FULL.tgz Failed`

## Cause

The file was corrupted during the transfer.

<br />

## Solution

This solution requires authentication. Please log in to view the full solution.

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