> Source: [sk175963](https://support.checkpoint.com/results/sk/sk175963)

# sk175963 - Message of the Day (MOTD) is not updated with the results of the "asg diag verify" command

| Property | Value |
|----------|-------|
| Solution ID | sk175963 |
| Date Created | 2021-10-19 |
| Last Modified | 2022-02-03 |
| Technical Level | General |
| Products | Scalable Platforms |
| Versions | R81.10 (EOS), R81 (EOS) |
| OS | Gaia |
| Platform | 41000 (EOL), 44000, 64000 |

## Symptoms

- * Message of the Day (MOTD) is not updated with the results of the "`asg diag verify`" command.

* Although the "`asg diag verify`" command does not show failed tests, the MOTD shows failures.

* The default shell is `/bin/gclish` (Global clish).

* */var/log/messages* shows:  

  `xpand[PID]: Motd message contains illegal characters.`

* */tmp/banMotd_cli.debug* shows:  

  ` Error: 1:0101:Motd message contains illegal characters. Only letters, Numbers, Colons and "." ", "?" "!" ";" "@" "/" "*" "(" ")" "-" "|" "+" "=" "#" are allowed.`

## Cause

An incorrectly set variable causes the MOTD update command to be executed globally, not locally, for each Security Gateway Module (SGM).

This causes the returned value to hold the SGM ID, which contains an unsupported character: the underscore (_)

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## Solution

This problem was fixed. The fix is included starting from:

* [Jumbo Hotfix Accumulator for R80.30SP](https://supportcenter.us.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165312) starting from Take 101

For other affected versions, [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue. A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix. For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Security Management and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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