> Source: [sk175884](https://support.checkpoint.com/results/sk/sk175884)

# sk175884 - Cannot switch tabs in the SmartConsole GUI connected to the Domain Management Server

| Property | Value |
|----------|-------|
| Solution ID | sk175884 |
| Date Created | 2021-10-20 |
| Last Modified | 2023-03-06 |
| Technical Level | General |
| Products | SmartConsole |
| Versions | R81 (EOS) |
| OS | Gaia |

## Symptoms

- * When connecting with SmartConsole to a Domain Management Server, switching views (Gateways and Servers, Security Policies, Logs, Manage \& Settings) does not work and the currently open tab is reloaded instead. This can affect all tabs or a few.

* The issue started after opening the SmartConsole using "Go to rule" from the Multi-Domain Server level SmartLog or other similar functions that open the Domain Management Server in a specific tab. In this case, the Domain Management Server GUI is stuck on the first view that was opened by this feature (in the "Go to rule" example, it is stuck on the "Logs" tab).

## Solution

This problem was fixed. The fix is included starting from:

* [Check Point R81.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170416)
* [SmartConsole R81](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170116) starting from Build 559
* [SmartConsole R80.40](https://sc1.checkpoint.com/documents/Jumbo_HFA/R80.40_SC/Default.htm) starting from Build 435

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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