> Source: [sk175749](https://support.checkpoint.com/results/sk/sk175749)

# sk175749 - When trying to open .cap files through SmartConsole logs, this error shows "No application is associated with the specified file for this operation"

| Property | Value |
|----------|-------|
| Solution ID | sk175749 |
| Date Created | 2021-10-08 |
| Last Modified | 2021-10-11 |
| Technical Level | Advanced |
| Products | SmartConsole |
| Versions | R81.10 (EOS), R81 (EOS) |
| OS | Windows |

## Symptoms

- When trying to open "Packet Captures" *.cap* file under Forensics Details in a Log details in SmartConsole, this error shows: "`Can't open C:\Users\...\AppData\Local\Temp\Incidents\time`\time.cap:No application is associated with the specified file for this operation".

![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1633528841660/errorcapfile202110061716111.png)

## Cause

A default app was not set in Windows for opening` .cap` file format.

## Solution

This solution requires authentication. Please log in to view the full solution.

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