> Source: [sk175683](https://support.checkpoint.com/results/sk/sk175683)

# sk175683 - PUV failed with error "Operation failed. The target version does not support Dedicated Log Server." during an upgrade of a Smart-1 600 appliance from R80.40 to R81

| Property | Value |
|----------|-------|
| Solution ID | sk175683 |
| Date Created | 2021-10-03 |
| Last Modified | 2021-10-05 |
| Technical Level | General |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |
| OS | Gaia |
| Platform | Smart-1 |

## Symptoms

- Pre-Upgrade Verifier (PUV) failed with error "`Operation failed. The target version does not support Dedicated Log Server.`" during an upgrade of a Smart-1 600 appliance from R80.40 to R81

## Cause

An old version of the PUV runs instead of the new PUV.

## Solution

Until Check Point R\&D resolves this issue permanently, use this **workaround**:

1. Connect to the command line on the Smart-1 600 appliance that runs R80.40.
2. Log in to the Expert mode.
3. Create the required file manually:  
   `touch /var/tmp/allow_r80_40_new_upgrade`
4. Start the upgrade again.

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