> Source: [sk175665](https://support.checkpoint.com/results/sk/sk175665)

# sk175665 - Schedule Backup does not work in Gaia OS

| Property | Value |
|----------|-------|
| Solution ID | sk175665 |
| Date Created | 2021-10-04 |
| Last Modified | 2025-03-10 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server |
| Versions | R81.20, R81.10 (EOS), R81.20, R81 (EOS), R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- * Scheduled backup (local/ftp/scp/tftp) configured on the Gaia OS (CLI /WebUI) does not generate any backup file.

* Crontab on the machine have the scheduled backup entry:

  `[Expert@HostName]# crontab -l
  ...
  ##__backup__local_sched_bkp
  00 16 * * * /bin/scheduled_backup local_sched_bkp`
* `show cron jobs` shows the scheduled_backup task:

  `cron_get_entry: job_name = __backup__local_sched_bkp`
* */var/log/messages* doesn't show any logs on backup operation during the backup_schedule.

* */var/log/cron:* shows below logs during the backup_schedule.

  crond\[17682\]: pam_unix(crond:account): expired password for user admin (root enforced) crond\[14485\]: pam_unix(crond:account): password for admin has expired, need a new password 2

## Cause

1. In the *cron logs (/var/log/cron)* , the below messages appear during the backup schedule time:  

   `crond[22613]: pam_unix(crond:account): expired password for user admin (root enforced)`  
   `crond[14485]: pam_unix(crond:account): password for admin has expired, need a new password 2`
2. This indicates the password has expired for admin user which is a root user in Gaia OS. Validate this with linux change command:  

   `[Expert@R8020-SMS:0]# chage -l admin`  
   `Last password change : password must be changed`  
   `Password expires : never`  
   `Password inactive : never`  
   `Account expires : never`  
   `Minimum number of days between password change : 0`  
   `Maximum number of days between password change : 90`  
   `Number of days of warning before password expires : 8`

## Solution

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