> Source: [sk175469](https://support.checkpoint.com/results/sk/sk175469)

# sk175469 - The "cphaprob show_bond" command shows "Not Available" for some of the bond slave interfaces, although they appear fully operational

| Property | Value |
|----------|-------|
| Solution ID | sk175469 |
| Date Created | 2021-10-04 |
| Last Modified | 2022-12-06 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R81 (EOS) |
| OS | Gaia |

## Symptoms

- * Output of the "`cphaprob show_bond bond<ID>`" command on ClusterXL members shows the status "`Not Available`" for some of the bond slave interfaces, although they appear fully operational.

  The expected status for these slave interfaces is "`Backup`".

  Example:

  ```
  
  [Expert@Member2:0]# cphaprob show_bond bond1
   
  Bond name:      bond1
  Bond mode:      High Availability
  Bond status:    UP
   
  Configured slave interfaces: 2
  In use slave interfaces:     2
  Required slave interfaces:   1
   
  Slave name      | Status          | Link
  ----------------+-----------------+-------
  eth3            | Active          | Yes
  eth4            | Not Available   | Yes
   
  [Expert@Member2:0]#
  ```

* Issue occurs only on ClusterXL members that run Gaia with kernel 3.10.

## Solution

As a work around for the VSX system in VSLS cluster or regular VSX you can use the next:   

Under the VSX context where the problem occurred on each cluster member:  

reconfigure the manual interfaces by execute the commands   

#vsenv \<VSID\>  

#mq_mng --reconf   

and restart the particular VS  

vsx restart_vs \<VSID\>  

Push the policy for VS0 and affected V  

Long term solution:   

This problem was fixed. The fix is included starting from:

* [Check Point R81.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170416)
* [Jumbo Hotfix Accumulator for R81](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=skXXX) starting from Take 42
* [Jumbo Hotfix Accumulator for R80.40](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165456) starting from Take 126
* [Jumbo Hotfix Accumulator for R80.30](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk153152) starting from Take 241

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

<br />

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