> Source: [sk175467](https://support.checkpoint.com/results/sk/sk175467) # sk175467 - QoS policy installation might fail with "service out of range" error message on R81.10 | Property | Value | |----------|-------| | Solution ID | sk175467 | | Date Created | 2021-09-16 | | Last Modified | 2021-12-22 | | Technical Level | General | | Products | Security Gateway | | Versions | R81.10 (EOS) | ## Symptoms - QoS policy installation fails with "`service out of range`" error message on R81.10. ## Solution This problem was fixed. The fix is included in: * [Jumbo Hotfix Accumulator for R81.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk175186) starting from Take 22 If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue. A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix. For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case. **Hotfix installation instructions:** Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).
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