> Source: [sk175452](https://support.checkpoint.com/results/sk/sk175452)

# sk175452 -  Policy installation fails with "Operation failed, install/uninstall has been improperly terminated" when CMA name is about 60 characters long.

| Property | Value |
|----------|-------|
| Solution ID | sk175452 |
| Date Created | 2021-10-11 |
| Last Modified | 2022-03-23 |
| Technical Level | General |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R81.10 (EOS), R81 (EOS), R81 (EOS), R81.10 (EOS) |
| OS | Gaia |
| Platform | VMWare ESX |

## Symptoms

- * "Operation failed, install/uninstall has been improperly terminated" error is Smart console while installing policy.
* fw_loader crashes are observed
* sk10391 does not resolve the issue

## Cause

CMA name is about 60 characters long. This results in a crash for fw_loader due to buffer overflow.

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R81.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk175186) starting from Take 38
* [Jumbo Hotfix Accumulator for R81](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170114) starting from Take 60
* [Jumbo Hotfix Accumulator for R80.30](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk153152) starting from Take 241
* [Jumbo Hotfix Accumulator for R80.20](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk137592) starting from Take 208
* [Jumbo Hotfix Accumulator for R80.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk116380) starting from Take 298

If you choose not to upgrade, contact [Check Point Support](https://www.checkpoint.com/support-services/contact-support/) for assistance with this issue.  

For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Security Management and Security Gateways involved in the case.

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